Don’t Be a Victim of Tech Support Scams

This year alone, an estimated 3.3 million people in the United States will pay more than $1.5 billion to scammers.

Attorney General Bob Ferguson and experts from Microsoft explain how scammers pretending to help you with computer problems can steal from you. Please share this, with family and friends.

Microsoft nor their partners make unsolicited phone calls to charge people for computer security or software fixes. If someone claiming to be from Microsoft tech support calls you:

• Do not purchase any software or services.
• Ask if there is a fee or subscription associated with the “service.” If there is, hang up.
• Do not give control of your computer to a third party unless you can confirm that it is a legitimate representative of a computer support team with whom you are already a customer.
• Take the caller’s information down and immediately report it to your local authorities.
• Do not provide your credit card or financial information to someone claiming to be from Microsoft tech support.

To report a scam that came from a “Microsoft Rep”, go to www.support.microsoft.com/reportascam