In order to meet tough sales quotas and unrealistic goals, credit accounts are (allegedly) being opened by Wells Fargo employees, according to the civil complaint filed by the Los Angeles City Attorney.
The fraud complaint charges state that in order to meet sales quotas, the bank employees opened accounts without the authorization, sometimes transferring money from its customers authorized accounts to pay fees on the unauthorized accounts. Some customers were placed into collection when fees on unauthorized accounts went unpaid, while others had negative information placed on their credit reports as a result.
The lawsuit filed by California Superior Court on Monday, seeks a $2,500 fine for every unauthorized account, and seeks to have all of the money taken from customers returned.